PRIVACY POLICY
Effective Date: January 15, 2025
At Refined Medical, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, whether through our website, in-person visits, or other communications.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, mailing address, date of birth, and any other information you provide to us directly.
Health Information: Details related to your medical history, treatments, and preferences, shared during consultations or bookings.
Payment Information: Billing details for services purchased.
Usage Information: Data about your interaction with our website, such as IP address, browser type, device information, and pages visited.
2. How We Use Your Information
Your information is used to:
Provide and personalize the services you request.
Schedule and manage appointments or consultations.
Communicate with you regarding services, promotions, or updates.
Improve our website’s functionality and user experience.
Comply with legal and regulatory requirements.
3. How We Protect Your Information
We take the security of your personal information seriously and implement the following measures:
Encryption of sensitive data during transmission.
Secure storage of medical and personal records.
Regular security audits and updates to prevent unauthorized access.
While we strive to safeguard your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Service Providers: To trusted third parties who help us deliver services, such as payment processors, booking platforms, or email marketing providers.
Legal Compliance: To comply with legal obligations, protect our rights, or respond to valid legal requests.
Consent: With your explicit consent to share information for specific purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyze website performance. These may include:
Necessary Cookies: Essential for website functionality.
Performance Cookies: To understand user behavior and improve services.
Advertising Cookies: To deliver relevant promotions and ads.
You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications.
Request a copy of the information we hold about you.
Withdraw your consent for data collection and processing.
To exercise these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Refined Medical
8 Technology Drive, Suite 104
East Setauket, NY 11733
Call: (516) 704-7447
Fax: (516) 734-6312
